Contact Us
At Ceramic Haven, we value our customers and are dedicated to providing you with the best possible experience. Whether you have a question about our products, need assistance with an order, or want to learn more about our brand, we are here to help. Below are the various ways you can reach us.
Visit Our Studio
Our studio is open to visitors who wish to experience the beauty and craftsmanship of Bat Trang pottery firsthand. Located in the heart of Houston, Texas, our studio offers a unique opportunity to see our artisans at work and explore our extensive collection of ceramics.
Address: Ceramic Haven
5240 North Fwy
Houston, Texas 77022
United States
Studio Hours: Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
We recommend scheduling an appointment for a more personalized experience. To book a visit, please call us at (713) 694-3675 or email us at info@ceramichaven.com.
Call Us
Our customer service team is available to answer your calls and provide assistance with any inquiries you may have. Whether you need help selecting the perfect piece, tracking an order, or arranging a custom design, we are here to support you.
Phone Number: (713) 694-3675
Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Email Us
For more detailed inquiries or if you prefer to communicate via email, feel free to reach out to us at info@ceramichaven.com. We strive to respond to all emails within 24 hours.
Email Address: info@ceramichaven.com
Social Media
Stay connected with us through our social media channels for the latest updates, promotions, and behind-the-scenes glimpses into our studio. Follow us on:
- Facebook: Ceramic Haven
- Instagram: @ceramichaven
- Pinterest: Ceramic Haven
- Twitter: @ceramichaven
Online Contact Form
For your convenience, we also offer an online contact form on our website. Simply fill out the form with your details and message, and one of our team members will get back to you as soon as possible.
Contact Form: Visit our Contact Us page to submit your inquiry.
Frequently Asked Questions (FAQ)
Before reaching out, you might find answers to your questions in our FAQ section. We have compiled a list of common inquiries regarding our products, shipping, returns, and more to provide you with quick and convenient assistance.
Custom Orders and Special Requests
At Ceramic Haven, we take pride in offering custom order services to meet your unique needs. Whether you are looking for personalized gifts, bespoke dinner sets, or unique home décor pieces, our team of artisans and designers is here to bring your vision to life. To discuss your custom order requirements, please contact us at (713) 694-3675 or email us at customorders@ceramichaven.com.
Custom Order Inquiries: customorders@ceramichaven.com
Feedback and Reviews
We value your feedback and reviews as they help us improve our products and services. If you have recently made a purchase from Ceramic Haven, we would love to hear about your experience. Please consider leaving a review on our website or social media pages. Your input is greatly appreciated and helps us continue to provide exceptional ceramics and customer service.
Leave a Review: Visit our Reviews page to share your experience.
Join Our Newsletter
Stay up-to-date with the latest news, product launches, and exclusive offers by joining our newsletter. Subscribe today to receive regular updates directly to your inbox.
Subscribe: Sign up on our Newsletter Subscription page.
Conclusion
At Ceramic Haven, we are committed to delivering exceptional customer service and ensuring your satisfaction with every purchase. We encourage you to reach out to us with any questions, feedback, or special requests. Our team is here to assist you and provide the best possible experience as you explore the timeless beauty of Bat Trang pottery.
Thank you for choosing Ceramic Haven. We look forward to hearing from you and assisting with all your pottery needs.